As the situation with COVID-19 evolves day-to-day, our top priority during these challenging times continues to be health and safety of our co-workers, customers and communities.
At Lidivia, taking care of both communities and employees is important to us. All of our employees have been trained on proper hand-washing protocol, work areas are cleaned prior to shipping each package and all employees wear vinyl gloves when packing orders. So our employees may be slower to respond to your requests.
Furthermore, we also comply with pandemic prevention protocol at customs and facilities, to keep our customers safe. This will cost us more time to deliver the package. Therefore, we would like to announce that the shipping maximum time will be extended to 15 - 30 days. Please be patient and cautious.
We will keep you informed with every information we have.